Feature requests

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  • Screenshare with customer

    Directly screen share and hold a conversation with a dedicated team member so you can debug the issue in real time

    Vaibhav Namburi

    0

  • Chat feature

    Ability to chat with end-user directly once the bug is reported. This will help the end-user know that his/her bug report is received and we're working on it.

    Dinesh
    #Improvement

    0

  • User Roles

    The idea is to have a different role than before in handling feedback more effectively. For service based companies, enabling the clients which allows them to manage their customers feedbacks and take actions quickly.

    King of a

    1

  • French and other language translation

    As we are dealing with french speaking clients as english ones, it would be great to have the choice of the app language.

    Jean-Pierre M
    #Improvement

    1

  • NiftyPM Integration

    Integration with NiftyPM

    Leonel

    1

  • Auto port old videos to GDrive

    Ability to offload videos to 3rd party services owned by the customer such as Google Drive or Dropbox

    Vaibhav Namburi

    0

  • Zapier integration

    Integrate with Zapier so we can work with 1000s of tools

    Vaibhav Namburi

    0

  • Plutio integration

    Plutio is an all-in one crm/Invoicing/PM tool that a lot of people use. As a webdesign freelancer using Plutio, an integration would be great

    Jean-Pierre M

    1

  • Ability to change prompt/text in widget

    Give the admin the ability to change the text/language in the prompt screen

    Vaibhav Namburi

    0

  • Image snippet

    Allow user to take screen snippets and annotate to help with better description

    Vaibhav Namburi

    0

  • Priorities the incoming feedbacks

    The idea is to priorities the incoming feedbacks based on the severity of the bug. It's a measure of how the bug should be prioritised in the debugging hierarchy. Correctly assigning bug priority is integral to successfully planning a product development life cycle.

    King of a

    0

  • Beesbusy integration

    Beesbusy is a simple to use PM tool. It'd be great to have bugreporting integrate with Beesbusy.

    Jose S
    #Improvement

    1

  • Console log errors

    Share any console errors when recordings are done

    Vaibhav Namburi

    0

  • Share Browser Details

    Share browser details when someone submit new feedback Operation System Browser Resolution ....

    Luzi
    #Improvement

    0

  • Pabbly Connect / Webhook

    Hi, please integrate with Pabbly Connect. If you implement webhook(s) I think they will be able to get you hooked to their system :)

    Markus
    #Improvement

    0